Refund policy
Return & Refund Policy
At Luxyfort, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help with free returns and free refunds.
Returns
- You can return any item within 30 days of receiving your order.
- Items must be unused, in their original condition, and in the original packaging.
- To start a return, simply contact us at luxyfortofficial@gmail.com with your order number, and we’ll provide you with a free return label.
Refunds
- Once we receive and inspect your returned item, we’ll send you a confirmation email.
- Your refund will be issued to your original payment method within 5–7 business days.
- We will refund the full amount—no restocking fees, no hidden charges.
Exchanges
- If you’d like to exchange an item, please contact us at luxyfortofficial@gmail.com. We’ll arrange a free exchange or help you place a new order.
Damaged or Incorrect Items
- If your item arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. We’ll arrange a free replacement or a full refund right away.
Questions?
If you need assistance with your return or refund, feel free to reach out at luxyfortofficial@gmail.com—we’re always happy to help.